Terms of Service
Last updated 30 September 2026
About these terms
Get Job Ready (getjobready.io) is a marketplace where mentees book paid one-to-one sessions with mentors. By creating an account you agree to these terms. You must be 18 or older to use the platform.
Your account
Keep your details accurate and your password private. You are responsible for activity on your account. The same account can be used as a mentee and, once approved, as a mentor. We may suspend or close an account that breaks these terms or puts other people at risk.
Mentors
Mentors apply, are reviewed by our team, and complete required training before a profile can be listed. Mentors are independent — they are not employees or agents of Get Job Ready. Mentors set their own services, prices and availability, and are responsible for the advice they give, for turning up to sessions, and for their own taxes.
Bookings, payments and cancellations
- A session is only confirmed once payment has been completed through our payment processor, Stripe. Unpaid holds expire and release the time slot.
- The price, currency, duration and the cancellation terms that apply are shown before you confirm, and those terms are kept with the booking.
- If a mentor cancels, the mentee is refunded in full. If a mentee cancels, any cancellation charge shown at booking may apply.
- Mentor earnings become eligible for release after the session is completed, the review period has passed and there is no open dispute. Arrival in a bank account depends on the payment processor and your bank.
- Get Job Ready takes a platform fee from each paid session. The fee in force is shown to mentors before they accept bookings.
What is not allowed
- Harassment, discrimination, threats or abusive behaviour towards anyone on the platform.
- Misrepresenting your identity, experience or qualifications.
- Taking payment outside the platform for sessions arranged through it.
- Recording a session without the clear consent of everyone taking part.
- Sharing another person's private information, or content you have no right to share.
Text message (SMS) terms
Program description. Get Job Ready sends transactional text messages about your own mentorship sessions: booking confirmations, reschedules, cancellations, and reminders sent roughly 24 hours, 1 hour and 15 minutes before a session starts. We do not send marketing or promotional text messages.
How you opt in. Messages are sent only to users who add a mobile number in their account settings and tick the box giving consent to receive session text messages. Consent is not a condition of using Get Job Ready or of any purchase.
Message frequency. Message frequency varies and depends on your own booking and scheduling activity.
Cost. Message and data rates may apply. Get Job Ready does not charge for text messages.
How to stop. Reply STOP to any message to stop receiving texts, or turn text messages off in your account settings. You will still receive email and in-app notifications about your sessions.
Help. Reply HELP to any message, or email info@getjobready.io for assistance.
Carriers. Mobile carriers are not liable for delayed or undelivered messages. Delivery depends on your carrier and your device.
We handle your number and consent as described in our Privacy Policy. Your mobile information and SMS consent are never shared with third parties for marketing.
Reviews and content
Reviews may only be left after a completed session and must be honest and respectful. You keep ownership of what you post, and give us permission to display it on the platform for the purpose it was submitted. We may remove content that breaks these terms.
No guarantees
Mentorship is guidance, not a promise of a job, an interview or any particular outcome. The platform is provided as is. We are not responsible for the advice given in a session, and our liability is limited to the amounts paid for the session concerned, to the extent the law allows.
Changes and contact
We may update these terms; the date above shows the latest version, and significant changes will be notified by email. Questions? Email info@getjobready.io.