Privacy Policy
Last updated 30 September 2026
Who we are
Get Job Ready (getjobready.io) is a mentorship marketplace that connects job seekers and professionals with mentors for paid one-to-one sessions. This policy explains what information we collect, why we collect it, and the choices you have.
SMS consent and mobile phone numbers
No mobile phone information or SMS consent data will be shared, sold, rented or disclosed with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
We collect your mobile number only if you choose to add it in your account settings, and we send text messages only after you give explicit consent there. Text messages are limited to transactional session information: booking confirmations, changes, cancellations and session reminders. Your number is shared only with our messaging provider for the sole purpose of delivering those messages. You can withdraw consent at any time by turning text messages off in your settings or replying STOP to any message.
Information we collect
- Account information: name, email address, password (stored encrypted), time zone, and optionally your mobile number.
- Mentor profile information: photo, biography, profession, industry, skills, experience, qualifications, languages, services and pricing, and availability.
- Booking and session records: sessions booked, times, durations, the goal you share, any file you attach, messages exchanged on the platform, reviews and cancellations.
- Payment information: handled by our payment processor, Stripe. We never see or store your full card details. We keep records of amounts, fees, payouts and refunds.
- Technical information: basic logs needed to keep the service secure and working.
How we use your information
- To create and secure your account and verify your email address.
- To show mentor profiles to mentees looking for help, where the mentor has chosen to be listed.
- To arrange, confirm, remind you about and run your sessions.
- To take payment, pay mentors, handle refunds and resolve disputes.
- To respond to support requests and enforce our terms.
We do not sell your personal information, and we do not use your information for third-party advertising.
Who we share information with
We share only what is needed with the service providers that run parts of the platform: payment processing, email delivery, text message delivery, video calling, and hosting. Each provider may use the information only to perform that service for us. When you book a session, the mentor and mentee see each other's name, session details and any message or file shared for that session. We may disclose information where the law requires it, or to protect the safety of our users.
How long we keep information
We keep your account information while your account is open. Booking, payment and dispute records are kept after an account closes, where we need them for tax, accounting and legal reasons. You can delete your account from your settings, subject to no upcoming sessions, open disputes or unpaid earnings.
Your choices and rights
- View and correct your profile and account details at any time in your settings.
- Turn text message notifications on or off at any time.
- Hide or withdraw a mentor profile so it is no longer listed.
- Request a copy of your information, or ask us to delete it, by contacting us.
Security
Access to your information is restricted by account permissions, files you upload are stored privately, and traffic to the site is encrypted. No service can promise perfect security, so please use a strong, unique password.
Children
Get Job Ready is for people aged 18 and over. We do not knowingly collect information from children.
Changes and contact
If we change this policy we will update the date above and, for significant changes, tell you by email. Questions about privacy, or a request about your information? Email info@getjobready.io.